Shipping Policy

At AURELLE, we aim to deliver your order promptly and with care.

 

Order Processing

 

Orders are processed within 1–3 business days, excluding weekends and UK public holidays. You will receive a confirmation email once your order has been dispatched.

 

UK Delivery

 

Delivery times and costs are displayed at checkout. Estimated delivery times are provided as a guide and may vary due to factors outside our control.

Delays & Service Interruptions

 

Occasionally, delays may occur due to courier disruptions, weather conditions, or periods of high demand. We appreciate your patience should this happen.

 

Order Queries

 

If your order has not arrived or you have any questions regarding delivery, please contact us at support@aurellecare.co.uk and we will be happy to assist.